Community Events & Activities

EVENTS

Blood Drives
For Appointments,
call 1-800-452-1097

Tues. April 18
Knoxville Hospital & Clinics-Knoxville 3:00-7:30 pm

Thrus. April 20
Knoxville High School-Knoxville, 8:30 am-1:30 pm

Community Events

Wed. Apr. 19
Art Alliance Meeting-7pm
Lake Red Rock Cultural Center

Thurs. Apr. 20
Coffee with the Mayor-4PM
Knoxville Chamber Office

Fri. Apr. 21
Ambassador’s Breakfast
Mr. C;s-7:30 am

Sat. Apr. 22
Knoxville Raceway Season Opener-Pizza Hut & McKay Insurance Night

School Events & Activities

SCHOOL EVENTS

Mon. Apr. 17
B Tennis, Indianola, T, 3:30
G Golf, Pleasantville, T, 4:15
G Track, Bondurant-Farrar, T, 5:00
B Soccer, PCM, H, 5:30

Tues. Apr. 18
G Tennis, Osky, T, 4:15
B Tennis, Osky, H, 4:15
G Golf, Waukee, T, 4:15
G Track, Montezuma, T, 5:00
G Soccer, Grinnell, T, 5:30
B Soccer, Grinnell, H, 5:30

Wed. Apr. 19
1:00 Dismissal
Teacher In-Service

Thurs. Apr. 20
B Tennis, Centerville, H, 4:15
7/8 B Track, Knoxville Invt., H, 4:30
B Track, Eddyville Relays, T, 5:00
Northstar Art Show/Open House, 6:00-7:30

Fri. Apr. 21
G Tennis, KHS Invt.,H, 2:00
G Golf, Osky, T, 4:15
B Golf, Osky, H, 4:15
7/8 B Track, Norwalk, T, 4:30
B Soccer, Albia, H, 5:30

Sat. Apr. 22
Junior-Senior Prom

Upcoming Events

UPCOMING EVENTS

Fri. April 28
Legislator & Question Session-4-5 pm

The Senior Connection

SENIOR EVENTS

Sun. Apr16
Easter

Mon. Apr 17
Top Health Newsletter
1:00 Painting

Tues. Apr. 18
1:30-3:30 Foot Clinic @ Community Health, 104 S 6th
1:00 Ceramics

Wed. Apr. 19
Birthdays & Anniversaries
9-2 Cards

Thurs. Apr. 20
2nd Graders
5 pm Senior Potluck

Fri. Apr. 21
9:30 Movie
“Second Hand Lions”
6:00 Volunteer Appreciation

Other Recreation

Other Recreation

Knoxville Public Library
Open
Mon-Thurs 10 am-8 pm
Friday 10am-5pm
Saturday 10am-3pm
Sunday 2pm-4pm

Knoxville Recreation Center
Swimming, basketball, Racquetball, Complete Exercise Room and Game Room.

Knoxville Regional Livestock Market

Fri. April 21
Special Cattle Sale

In this issue you will find:

Knoxville Chamber of Commerce Race Booth
Legislative Question and Answer Sessions
COFFEE WITH THE MAYOR
KNOXVILLE ART ALLIANCE MEETING
How to Lead for Positive Customer Service
The Measure of a LEADER
K-ACT Presents
Knoxville Raceway Opening Night Excitement Set to Thrill
GET MOTIVATED
Kline’s Quick Time
Knoxville Eye Associates
Lake Red Rock Project
Mumps Vaccine Available at Knoxville Hospital & Clinics

Knoxville Chamber of Commerce Race Booth

Would you like to volunteer on race nights for a couple of hours (during Nationals will be more hours) and get free tickets into the races? We have the opportunity for you……….
Call us at 641-828-7555.

Legislative Question and Answer Sessions

Knoxville Chamber of Commerce
Legislative Question and Answer Sessions
4:00-5:00 PM

Friday, April 28

The Knoxville Chamber & Economic Development Growth Alliance will hold 1 more Legislative Question and Answer Session for it’s members and the public. This is your last chance to get to know our State representative, ask questions, find out their stand on issues and to find out what’s going on in our government. These sessions will be held at the Knoxville Chamber & Economic Development Growth Alliance office located at 309 E Main. If you have any questions feel free to call us at 641-828-7555.

COFFEE WITH THE MAYOR

THURSDAY, APRIL 20, 2006
(Thursday, this month only)
4:00-5:00 PM
KNOXVILLE CHAMBER OF COMMERCE OFFICE
309 E MAIN

Mayor Harv Sprafka invites anyone with thoughts, ideas, concerns or questions
to join him for a cup of coffee.

KNOXVILLE ART ALLIANCE MEETING

WEDNESDAY, APRIL 19, 2006

7:00 PM

AT THE LAKE RED ROCK CULTURAL CENTER

These meetings are open to all interested in bringing the Art scene to Knoxville.
Artists of all kinds are welcome and you don’t have to be an artist to participate.

How to Lead for Positive Customer Service

1. Identify your values about customer service.  Realize that customer service is a philosophy, not a department.
2. Hire the right people to serve your customers.  Make sure they can think on their feet and possess good people skills and judgment.
3. Train your people.  Tell them, show them, let them practice and observe how to effectively deal with customers.
4. Develop their self-esteem.  People cannot like and serve a customer unless they like and serve themselves.
5. Respect and appreciate your employees.  Trust them.  Support their judgment.   Show them how they fit in the overall company and team.  Recognize the value of their work.  
6. Realize that a customer contact job is a stressful one.  Consider cross-training and rotating employees to do other jobs periodically.  Also offer stress management ideas.
7. Be a model of good customer service yourself.  The "lengthening shadow" concept says that employees observe the boss' behavior and their behavior becomes a direct reflection of what the boss is doing.
8. Go out and manage by wondering around.  Go out where the customer is.  Observe and listen to how they are being treated by the employees.  Then praise your people in public and correct their behavior in private.
9. Periodically call your customers yourself to follow-up on a sale, check on the service they received or just say, "Thank you for your business!"
10. Remember a good salesperson is more important than the merchandise.  The successful manager and store owner will be one who understands the development and the delivery of high quality service, and one who endeavors to meet the needs of both external and internal customers.  The successful organizations will be those known for their steadfast commitment to service, quality and the ability to deliver it without fail.
<<<<<<<<<<<<<<<>>>>>>>>>>>>>>>

Barbara Wold

The Measure of a LEADER

Maximum Impact Simulcast
FRIDAY, MAY 5, 2006
Coming Live via Satellite To:
First United Methodist Church
313 E Montgomery
Knoxville, IA 50138
The 2005 Maximum Impact Simulcast will deliver a remarkable day of leadership training. Join over 80,000 business leaders around the country for an unforgettable day of leadership development.

Renowned athletes, authors, and leadership experts from virtually every circle of influence are converging for the most compelling leadership event of the year. For more information on this event please visit: www.maximumimpact.com/mis.
Understand character qualities that activate and empower your leadership.
Take home practical advice and action steps to increase your influence index.
FOR TICKET ORDERS: CALL-(641) 842-3712

K-ACT Presents

Dogsbreath Devereaux, The Dastardly Doctor...or Nurses! Foiled Again!

April 27, 28 & 29

Tickets are $5.00 Adults
$3.00 Children 12 and under

Refreshments are Included
For more information go to www.k-act.org or
contact Gary Schumacher at 842-2943 or 842-5943
Tickets are sold at Sugar & Spice

Knoxville Raceway Opening Night Excitement Set to Thrill

KNOXVILLE, IA – Opening night at the Knoxville Raceway - The excitement electrifies the air. The roar of the crowd, the thunder of the engines, the blur of cars as they fly past the checkered flag. You won’t have to imagine it anymore because Saturday night, April 22nd is opening night at the Knoxville Raceway.

It’s Pizza Hut/McKay Insurance hosting the start of the regular season with hot laps at 6:45 pm and racing at 7:30. It is anticipated that over 80 cars will be on hand between the 360 and 410 classes. Each driver will be looking to gain valuable points toward the 2006 season championship and largest season purse in sprint car racing.

The Knoxville Raceway is universally known as “The Sprint Car Capital of the World.” With a history that spans over 50 years of modern racing and a seating capacity of over 25,000, this is truly one of the premier race tracks in the country.

Tickets are just $12 for adults and kids 14 and under are just $3 for a fun filled night of entertainment. And coming up on April 28 and 29 are the WDRL Late Models and the World of Outlaws. Call (641)842-5431 or visit www.knoxville-iowa.com for reserved seating tickets today.

The Knoxville Raceway is located 35 miles Southeast of Des Moines just off of Highway 5. With 36 nights of racing from April into October ranging from the top sprint car and late model racers in the world to the local favorites there is something for everyone. Each year the Knoxville Nationals hosts over 100,000 people from all over the world in mid-August for four great days of racing and awards a purse of nearly $900,000. For additional information contact the Knoxville Raceway at (641)842-5431 or on line at www.knoxvilleraceway.com.

Knoxville Raceway, 1000 N. Lincoln St., Knoxville, Iowa 50138
Ph. (641)842-5431 Fax. (641)842-2899 www.knoxvilleraceway.com

GET MOTIVATED

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“RECHARGE... Return to work pumped and ready to do some serious business.”
“No mere business
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“INSPIRATIONAL.”
Monday, May1
8:00 am-4:45 pm
Wells Fargo Arena
233 Center Street, Des Moines
For Best Seats, Call Today 1-800-217-1339
SPECIAL! You and your entire office are entitled to attend this spectacular day of training, inspiration and
motivation for a total investment of only $49! (Not $49 per person, but per office! So, if you have 10 people from your office attend, the investment is only $4.90 each! That is almost free! Admission at the door: $225 per person.) Call immediately to take advantage of this very limited-time offer.

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Kline’s Quick Time

The Knoxville Ambassadors were on hand to help Larry Kline open the doors to Kline’s Quick Time at 319 E Main.

Knoxville Eye Associates

On Thursday, April 13th the Knoxville Ambassadors helped Lilly and Jason Maasdam owners of Knoxville Eyes Associates and their staff turn over the first piece of ground at the future location of Knoxville Eye Associates located on the corner of Main and Sixth.

Lake Red Rock Project

Tracy Spry, Park Ranger
1105 Highway T15
Knoxville, IA  50138
641-828-7522 or 641-628-8690 ext. 6430
Spring Wildflower Activities at Lake Red Rock
Marion County, IA - Take a walk with a Park Ranger to search for the spring jewels of the woodlands at Lake Red Rock.  There will be fun flower games and crafts to enjoy as well!  Activities will be held on two Sundays, April 30th and May 7th at the North Overlook Picnic Area from 1:30 – 3:00 p.m.  Admission is free, and pre-registration is not required.  Programs will be cancelled if raining.  Call Park Ranger Junifer Kruse at 641-828-7522 ext 6441 for more information.

Mumps Vaccine Available at Knoxville Hospital & Clinics

FOR IMMEDIATE RELEASE
KNOXVILLE, Iowa – Knoxville Hospital & Clinics has vaccine for mumps available. Mumps is a virus spread by airborne transmission with mucus or droplets from the nose or throat of an infected person, usually when a person coughs or sneezes. The most common symptoms are fever, headache, and swollen salivary glands under the jaw. The disease can lead to hearing loss, infection of the covering of the brain and spinal cord and, in 20-30% of males who have reached puberty, the disease can cause painful swollen testicles.
It is recommended that people who have these symptoms should stay home from work or school. If individuals need medical care, please call your doctor and do not just walk into the clinic.
It is assumed that individuals who are over the age of 65 had the mumps. Also assumed, children age K-12 and currently enrolled in school have been vaccinated. Anyone else, unless you are certain you have had the mumps or both doses of the vaccination for mumps, should be vaccinated.
            In addition to getting the vaccination, individuals can further protect themselves and others by practicing good hygiene. Cover your nose and mouth, preferably with disposable tissue when sneezing or cough or sneeze into your upper sleeve, not your hands. Practice good hand-washing techniques by cleaning your hands with soap and warm water for at least 15 seconds.
            The current outbreak of mumps is the worst outbreak nationwide in twenty years. For further information regarding the mumps vaccination, please call the Knoxville Hospital Clinic at 828-7211.
Knoxville Hospital & Clinics, a Critical Access Hospital serving Marion County and the surrounding area, is dedicated to providing personal, progressive quality health care with compassion.  For more information regarding this release and other happenings at Knoxville Hospital & Clinics, call the Public Relations office at (641) 842-1418.

MOVIES

April 14-20
Fri/Sat: 7:00; 9:05
Sun: 2:00; 7:00
Mon-Thurs: 7:00

ICE AGE 2 (PG)

April 14-20
Fri/Sat 7:10; 9:15
Sun: 2:10; 7:10
Mon-Thurs: 7:10

LARRY THE CABLE GUY: HEALTH INSPECTOR (PG-13)